Terms of service

Welcome to HorixArabia.com. By accessing our website or placing an order, you agree to the terms outlined below. Please read these Terms of Service carefully before using our site or making a purchase.

1. Overview

This website is operated by Horix Arabia. Throughout the site, the terms “we,” “us,” and “our” refer to Horix Arabia. By using any part of our website or services, you agree to be bound by these Terms of Service.

2. Eligibility & Acceptable Use

  • You must be 18 years or older to use our website in the UAE and KSA.

  • You agree not to use our site or products for any unlawful, abusive, or unauthorized purposes.

  • Any violation may result in account suspension or termination of service.

3. Product Information

We strive to ensure that all product information is accurate. However:

  • Colors and images may appear differently based on your screen or device.

  • We reserve the right to update, modify, or discontinue products without prior notice.

4. Pricing & Payment

  • Prices are listed in AED (UAE) or SAR (KSA) based on your location.

  • All prices include VAT, unless stated otherwise.

  • We accept major debit/credit cards and secure online payment methods.

  • Orders are confirmed only upon successful payment processing.

5. Shipping & Delivery

Please refer to our full [Shipping Policy] for details.

  • Delivery timelines are estimates only and may vary based on location and courier service.

  • We are not liable for delays caused by weather, customs, or carrier issues.

6. Returns & Refunds

For information about returns, refunds, and exchanges, please see our [Return & Refund Policy].

  • Includes return eligibility

  • Refund processing timelines

  • Steps to initiate a return

7. Account Registration & Security

  • You are responsible for maintaining the confidentiality of your login details.

  • You agree to provide accurate and current information when registering or updating your account.

8. Third-Party Services

  • Our website may contain links or integrations with third-party services or websites.

  • Horix Arabia is not responsible for the content, policies, or practices of those third parties.

9. Intellectual Property

  • All content on HorixArabia.com—including text, images, graphics, logos, and branding—is the intellectual property of Horix Arabia.

  • You may not copy, reproduce, or distribute any part of the website without written permission.

10. Changes to These Terms

  • Horix Arabia reserves the right to update or modify these Terms of Service at any time.

  • The most current version will always be posted on this page.

  • Continued use of the website indicates your acceptance of any changes.

11. Contact Us

If you have any questions or concerns regarding these Terms:

📧 Email: horixarabia@gmail.com
📍 Serving customers in: United Arab Emirates & Saudi Arabia